PRIVACY POLICY

Lonic Ltd (“Lonic”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data we collect and process about you. This privacy policy explains how we collect, use, store, and protect your personal data, as well as your rights under applicable laws including the UK General Data Protection Regulation (UK GDPR).

We encourage you to read this policy carefully and contact us with any questions.

1. Who We Are

Lonic Ltd is a UK-based serviced office brokerage helping businesses find their ideal office space. Our registered office is located at 49 Welbeck Street, London, W1G 9XN.

For the purposes of data protection law, Lonic Ltd is the data controller.

2. What Data We Collect

We may collect and process the following personal data:

• Name and job title
• Contact details (email address, phone number)
• Company name and role
• Location/postcode
• Any personal information you include in emails or other communications
• Website usage data (e.g., IP address, browser type, pages viewed) via cookies and analytics tools

3. How We Collect Your Data

We may collect personal data in the following ways:

• Directly from you when you contact us via forms, email, phone, or other means
• Through third-party platforms (e.g., LinkedIn) if you interact with our content
• Automatically when you browse our website (via cookies and analytics)

4. How We Use Your Data

We process your data to:

• Provide and manage our services
• Respond to enquiries and provide customer support
• Send relevant marketing communications (where permitted)
• Improve our website, services, and customer experience
• Comply with legal obligations

We rely on the following legal bases to process your personal data:

• Legitimate interests (e.g., direct marketing to business contacts)
• Consent (where required by law, such as email marketing to new contacts)
• Legal obligations

5. Marketing Communications

We may send you marketing messages if we have a legitimate interest or where you have given consent. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

6. Sharing Your Data

We only share your data with:

• Trusted service providers (e.g., CRM platforms, email tools, IT support)
• Regulatory bodies or law enforcement if required by law
• Partners or agents acting on our behalf (e.g., helping to find office space)

We never sell your data to third parties.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

However, please note that data transmission over the internet is not 100% secure. Once we receive your data, we use strict procedures to safeguard it.

8. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it, including any legal or reporting obligations. If we no longer need your data, we will securely delete or anonymise it.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain cases)
• Object to or restrict our use of your data
• Withdraw consent where applicable
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

10. Cookies

We use cookies and similar tracking technologies to improve your experience, analyse traffic, and personalise content. You can manage cookie preferences in your browser settings.

See our [Cookie Policy] (add link if you have a separate page) for more details.

11. Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on our website with the effective date.

12. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us at:

Lonic Ltd
49 Welbeck Street, London, W1G 9XN
📞 020 7486 0900
📧 rmf@lonic.uk